Kayla J
Kayla J
16:08 27 Nov 21
Tow truck driver was very helpful in coordinating ideas for me to get all my stuff to fit in a vehicle. Crew was very nice.Only critique is the policy of not letting people drive back there, especially when they have a car load (meaning trunk, backseat, and front seat full...oh and something riding on top of the car), to get their things. I understand safety and such, and I got lucky the truck driver put my vehicle very close to the gate...Or he was very aware of the need to be close.That being said, I have a couple suggestions. If a car is overloaded with items. Either let them back there but have someone go with to ensure safe placement of the replacement vehicle. Or, get some cart like items (I luckily had a fold up one in my car) to help them haul cartloads to an external car.I will also say...someone came out and may have said "miss" or "ma'am," but I was so focused I barely registered it. I only noticed them walking back after they were walking away from rental car. I don't know what they needed, and it's possible she meant to offer for me to go back there or something...but I was already halfway done or so.Overall I really thought it was a good company. Only problem I had was that policy. I'm sure I'm not the only car that has been that packed in the past.
Albert Radomski
Albert Radomski
05:16 22 Nov 21
Justin did an amazing job and provided professional service beyond my expectations.
Ryan Sellars
Ryan Sellars
04:21 29 Oct 21
Justin rescued me swiftly and made sure I was safe. Good work Justin. I recommend this towing company for use of rescue when your vehicle is down.
fabrianne cloud
fabrianne cloud
13:39 13 Oct 21
This place was only one that answered and was even referred to us by Cooks towing! Husband had broke down on his way into work and since it was so early no one appeared to be open or if he did get in touch with a dispatcher they told him it would be hours so when this place answered and brought the car gone it was a relief! Wish he had left keys inside vehicle as he had our daughter pick him up cause the charge without keys was more! I appreciate the piece of mind this place provided by answering and telling us they would bring our car home shortly! Definitely will remember to give them a call if anything like this occurs again! Thank you for being there when needed!
Lynn Spinks
Lynn Spinks
16:00 12 Oct 21
Your tow truck driver was amazing and positive. He actually made the experience enjoyable. He took extra care with my car and went above and beyond to be certain my vehicle didn't suffer more damage. His work ethic and positive attitude while doing it was an inspiration. Thank you Byron!!
David West
David West
19:54 06 Oct 21
Thumps up
Kris Sosbe
Kris Sosbe
16:26 27 Sep 21
Great job, great driver (whose name I unfortunately forgot to catch), nice and easy experience. Picked up my car near Lafayette and got it down to Castleton for repairs on a Sunday night.
Eleich Alphonse
Eleich Alphonse
14:07 15 Sep 21
Heavy tow unit operator josh, provided excellent professional service
Susan Palmer
Susan Palmer
13:55 11 Sep 21
Although the tow truck was about 30 minutes later than originally promised, the driver was very friendly and professional!
mmckinley60
mmckinley60
15:14 08 Sep 21
Tracy, the tow operator was very professional and prompt. I was told it would be about 3 hours and it wound up being half of that. Very good service. I hope I don’t have to use it again but I’ll definitely recommend it and will use this company if I need to. Thank you
April Kleppen
April Kleppen
22:19 01 Sep 21
On time great price
Kiersten Walter
Kiersten Walter
14:59 23 Aug 21
Very friendly and professional. Would recommend!
that zombie girl
that zombie girl
15:13 17 Aug 21
Amazing service, very fast and they even put air in my spare tire. This is the best company in Indy
Susan Alvis
Susan Alvis
13:59 17 Aug 21
They showed up quickly, the tow truck was well maintained and the crew polite and worked quickly.
William Gardner
William Gardner
13:59 17 Aug 21
The driver was early, which was awesome, kind, cheerful, and generally pleasant to be around. We got to the dealership where we were taking the car and he was very helpful in getting everything figured out and settled. I would highly recommend him.
Janet Ward
Janet Ward
18:47 08 Jun 21
Didn’t catch the drivers name but he just came out and changed my tire for me, very nice gentleman and arrived here in amazing time. Thanks for getting me back on the road!
Donnetta R.
Donnetta R.
07:52 12 Nov 20
The Best Customer Service!My initial meeting was a week earlier they sent a gentleman to tow my car during Election Day. He was so kind and funny, I...
Charleigh Rose Pittman
Charleigh Rose Pittman
14:50 30 Sep 20
My insurance company Progressive game the run around and this company made it RIGHT! They went above and beyond Bobbi, one of the dispatchers had wonderful customer service and Michael the tow driver was also fantastic. He was patient and made sure I was okay. Great company I would use them again!
Allie Marie
Allie Marie
22:28 06 Sep 20
Excellent tow company. They called to make sure I was safe. Nicest tow truck driver. They also drove all the way to Bloomington to pick my car up and tow it back to Carmel after my tire blew out.
Tim Meese
Tim Meese
20:45 08 Mar 20
I broke down on 170 a couple nights ago and after multiple calls to other tow companies i called interstate. after I got off the phone with the dispatcher the wrecker was there within twenty minutes. Charlie was very professional and friendly. if I ever break down in Indianapolis again you'll be the first company I call
Joanne Wright
Joanne Wright
22:46 07 Mar 20
Huge thanks to Joshua today!! Excellent customer service. Got my car going and made sure I was safe getting home. Way above the expected!
Kristin J.
Kristin J.
12:14 31 Jul 19
Great response time. We have Geico, so we put in a request through the app. They said that Interstate Delaware & South would be here at 3:30, but they got...
Angela D.
Angela D.
17:23 30 Jan 19
Very courteous and professional service. Came out in sub zero temperatures and put my spare tire on. I ran over one of the many pot holes in Indianapolis...
Lacey Sparks
Lacey Sparks
07:11 23 Dec 18
Awesome people!! luv them!!
Sue Ellen Ditchley
Sue Ellen Ditchley
05:12 21 Dec 18
An amazing man helped me tonight!! Helped me change a flat tire.......
Jerrod Griffin
Jerrod Griffin
19:02 16 Nov 18
great company whom I miss working for
Leah Cline
Leah Cline
15:22 28 May 18
They were assigned to us by Geico and both the dispatcher and driver were extremely courteous, professional, and helpful. I would absolutely use them again!!!
Angel Guillen
Angel Guillen
20:41 25 Sep 16
There really nice and friendly people. They let me in to drop a trailer and i was that quick eith no problems.

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