I was kept updated on arrival time. Garreth was very professional.
00:31 11 May 22
Robert was timely and did a great job.
17:16 10 May 22
Fast response on a “holiday” Sunday (Mother’s Day). Highly recommend!
11:45 05 May 22
Dispatchers were friendly and told me everything i needed to know, mike towed my car fast. A fantastic towing team!
15:32 19 Apr 22
12:50 12 Apr 22
Very patient professional and extremely personable and nice
14:40 16 Mar 22
Quick and professional towing! Thanks for your help and kindness during my distress. Service is very easy to use.
14:31 16 Mar 22
I thought my service was very good, my service guy was very pleasant nice to talk with, very helpful with additional information to maintain service for my car! Thanks so much for your help I would definitely use you again.
21:19 28 Feb 22
Fast and efficient!!
12:01 23 Feb 22
Awesome service and very helpful.
15:48 22 Feb 22
Wonderful service and our Driver was an awesome and very friendly and helpful man. I
15:22 22 Feb 22
He came much faster than I ever hoped & helped get the paper work started at the drop off point. Very happy with the experience.
23:15 14 Feb 22
I found them to be very detailed about everything and arranged my service quickly. The service fellow that came out did a great job! Thank You!
21:53 08 Feb 22
After waiting for my insurance’s roadside assistance to arrive (they were on their 3rd provider) I took the situation into my own hands and called Interstate Towing.I had a unique problem as 3 of my 4 wheels were not on the ground. The front wheel was hanging off the edge into an open walkway so the car needed to be brought up about 12 inches before it could be winched out. This is not something an ordinary tow service can usually provide.The gals in the office at Interstate were friendly and professional. I gave them a description of my dilemma. She asked if I could send photos. I waited about 10 minutes after sending the photos to get their response. They had to have an operations manager look at them and would call me back. They did so and I learned they would send out a truck to determine how to extract the car.Ethan arrived, took a look and said that he could winch it out but that I would probably lose the fender as the car was sitting on the ground on the driver side. Or, he could return the next day with another tech and they would use a balloon to lift the front wheel in order to winch it out. The driveway has a steep pitch and was snow covered so the tow truck had to stay on the road.Ethan returned, as promised, with Matthew, his dad, and they worked their magic. It took about an hour to complete the process. They were respectful of a lawn decoration and the tree they had to wrap around.I was so grateful that they could get me out of a very difficult situation and that everyone was courteous even in the face of exhaustion as there had been a snow dump the day before and they were extremely busy.I can’t recommend this business highly enough. I hope I never have to again but they will be the only company I call for towing.Thank you Ethan and Matthew.
21:34 30 Jan 22
After getting the run around from AAA, Geico dispatched this company. Wonderful company and the driver was very personable. Thank you Byron for coming to my rescue!
17:00 24 Jan 22
Service was very good. Wrecker arrived very quickly in very heavy rain. Driver was very helpful & accommodating.
19:08 20 Jan 22
Your tow truck service man was pleasant professional courteous and considerate and he took his time listening to my concerns and carefully put my old car up on his tow truck making sure that nothing was damaged he was prompt and did exactly what I asked him to do I'm sure many people will feel good placing their car in his hands. He did an excellent job and lm very happy with him. Thanks
18:31 20 Jan 22
I couldn’t be happier. I especially liked the updates.
16:08 20 Jan 22
Nice and prompt service!!
14:07 15 Sep 21
Heavy tow unit operator josh, provided excellent professional service
18:47 08 Jun 21
Didn’t catch the drivers name but he just came out and changed my tire for me, very nice gentleman and arrived here in amazing time. Thanks for getting me back on the road!
07:52 12 Nov 20
The Best Customer Service!My initial meeting was a week earlier they sent a gentleman to tow my car during Election Day. He was so kind and funny, I...
Charleigh Rose Pittman
14:50 30 Sep 20
My insurance company Progressive game the run around and this company made it RIGHT! They went above and beyond Bobbi, one of the dispatchers had wonderful customer service and Michael the tow driver was also fantastic. He was patient and made sure I was okay. Great company I would use them again!
22:28 06 Sep 20
Excellent tow company. They called to make sure I was safe. Nicest tow truck driver. They also drove all the way to Bloomington to pick my car up and tow it back to Carmel after my tire blew out.
20:45 08 Mar 20
I broke down on 170 a couple nights ago and after multiple calls to other tow companies i called interstate. after I got off the phone with the dispatcher the wrecker was there within twenty minutes. Charlie was very professional and friendly. if I ever break down in Indianapolis again you'll be the first company I call
22:46 07 Mar 20
Huge thanks to Joshua today!! Excellent customer service. Got my car going and made sure I was safe getting home. Way above the expected!
12:14 31 Jul 19
Great response time. We have Geico, so we put in a request through the app. They said that Interstate Delaware & South would be here at 3:30, but they got...
17:23 30 Jan 19
Very courteous and professional service. Came out in sub zero temperatures and put my spare tire on. I ran over one of the many pot holes in Indianapolis...